Privacy Policy

1. Introduction

FederalnVoy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you register or contact us.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and search queries.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Payment Information: Billing details processed securely through our payment providers.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Send you alerts and notifications you have requested
• Process transactions and send related information
• Respond to your comments, questions, and provide customer support
• Improve our services and develop new features
• Comply with legal obligations

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: